The future is green, not automated. Looking at ineffective automation in Belleville Transit

The future is green

Ashton Deroy writes: Please read until the end of the post. I wanted to let people know some updates on my blog.

belleville-ontario-monthly-pass-vendor.jpg

If you live in Belleville Ontario. You might not be too impressed with the effort to automate the monthly pass sales for Belleville Transit. In fact, the whole process has been quite underwhelming. You might even say it has been a complete failure that has impacted rider experience.

It is true, in Belleville Ontario the monthly pass sales used to be handled by a Belleville transit worker at the bus terminal. As of late though we had automated it to this machine. Until the machine stopped working and no maintenance was completed to fix this ongoing problem. This is a part of a bigger problem that it is time to confess to.

Worker automation sucks! 

If you are in the tech industry or Business studies right now you have heard bull sh** stories about how everyone with easy job risks being automated out. By robots, vending machines & websites. Well, your demise has been quite overstated. The future is green, not automated!

How can I say this for certain? Besides the fact that the USA is a global market leader and all of their major Democratic candidates are singing the praises of a Green New Deal. We have to just look around and see the future has to be green, not automated. The earth is cooking people, plastic is everywhere in our eco-system. People are questioning the leadership of highly automated companies to be a powerhouse in change at this time.

https://www.vox.com/energy-and-environment/2018/1/19/16908402/global-warming-2-degrees-climate-change

The earth is cooking: Above are the challenges of climate change in relation to temperature. A lot of the challenges have to do with sustaining our production of wheat, access freshwater & the disappearing coral reefs. Automation and use of wasteful technologies do not help. For example, we had machines to automate packaging Cheesie products at Hawkins Cheesies when I worked there in 2019. However these machines had a high error margin which resulted in higher outputs of plastic waste, there is something about setting a machine up to create 24-gram product bags where the machine throws out several large barrels of plastic a day.

Plastic is everywhere & Machines have no conscious : I touched on this above, but Quinte West & Belleville manufacturing has a long way to go before they are thinking with a green-conscious. Automation is helping nothing! A machine has no conscious. It is an input of numbers and demands executed with the machines bast capable precision. The machine doesn’t ask us, “Are we creating too much waste?” It just does what it is told. So machines don’t know in factories that our outputs of waste are too large and they are destroying our eco-system. This is something people have to make us aware of.

People are questioning the leadership of highly automated companies: Take for example Fido. The only company I know that gives their customer service with a “f*** you!” They have tried to shift many of their processes to automated practices. Such as payment robots, website commerce & online bill reviews. All it has really done is ticked off plenty of their customers. To the point where many of their customers consider them a bad company. As much as I am for having customer stop receiving a paper bill, there is a lack of thought this company possesses in thinking about something like Cellular phone sales. A process such as cellphone sales really should be executed by a person to avoid confusion, system mistakes & teach the use of phones. Online this process is confusing, customers don’t get to ask questions and many of the mistakes the Fido.ca website makes are mistakes agents need 3 times as much time to sort out. Furthermore, a machine can not really confirm a person to person consensus which is required in 2-year term business transactions.  Automation is crap, it is costing companies money based on low-quality results.

Listen automation just sucks. I used to say, what do you expect all the workers to do when they stop working? Now I say, “Who the heck is going to fix the machine the was supposed to replace a person?” The answer is, “I don’t know.” However, if the machine was an employee at the Belleville Bus terminal, Fido & Hawkins Cheesies. I think we would have fired them a long time ago.


News & Updates

  • Starting School September 3 2019 – I will be returning to Loyalist College to complete the remainder of my Business diploma.
  • 2019 Election – I will be supporting Justin Trudeau and the Liberals in an effort to take down the rising Conservatives lead by Andrew Scheer.
  • Marijuana update – We need to keep a strong unified front in stopping the over-regulation of the marijuana industry. Due to a decision in Toronto people have lost their homes and possessions due to our law enforcements cruel enforcement of what feels like a new form of prohibition. We must not let this affect the stoner haven Tyendinaga.

 

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