Call center confessions: 3 calls I slammed the phone on.

This is 3 calls I slammed. It is a blog pretty much summarizing how I reached my retirement from the call center industry. Read More

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Windstream: Not suitable for emergencies.

In Arkansas, Windstream is not suitable for emergencies. What do you when a company offers a home phone service, which is legally supposed to provide a home phone suitable for emergencies but they are not? I am an ex technical support representative through Teleperformance.  Read More

Re-launching our shop

Ashton Deroy re-launches the Swan Whispers Public Relations Blog shop. From Loyalist College Belleville Ontario. Read More